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Quality Assurance Manager - Social Care/Nursing
Based in south east london (Full Time, Permanent) £35,000 - £45,000 / Year
Quality Assurance Manager - Social Care/Nursing - Based in South East London, South East
We are currently recruting for a Quality Assurance Manager to be based in South East London - however regional travel will be required.
• To maintain, review and provide support on corporate and directorate performance management, systems, processes, improvement plans and best practice • To evaluate, develop and implement a Quality Management System, in accordance with regulatory standards. • To continuously improve existing management information databases and Quality Assurance systems • To prepare weekly Quality Assurance reports as required by the Board, Senior Management and Regional Management Teams in respect of all services. • To develop Quality Assurance policies and procedures as required by the Chief Executive and review these on a regular basis to ensure effectiveness and relevance to current legislation. • Responsible for understanding all legislation relating to the regulation of Care and Quality Assurance outcomes and informing the Board, Senior Management, Regional Management Teams and each respective service on the implications of any revised regulations as and when introduced • Maintain an up to date knowledge of CQC standards and current best practice relating to care provision and ensure compliance with a non-discriminatory approach to service provision as it relates to service users, staff, relatives and visitors. • Assist each service with the co-ordination of audit information and recommend improvements on existing data gathering mechanisms and institute procedures to maximise effective management and service delivery. • Weekly distribution of reports, information and other material as required to the Board, Senior Management, Regional Management Teams and Services • To liaise as and when required with CQC and other external agencies • To prepare Action Plans in relation to CQC compliance reports and compliance actions, along with concise reports on problem areas and actions required to ensure each service is compliant. • Monitoring all tasks with deadlines to ensure they are completed within set timescales, including liaison with homes as required • On a weekly basis to analyse and interpret CQC, Contract Monitoring or HSE reports and then produce the information in a ‘user friendly’ format for the Board, Senior Management and Regional Management Teams. • Ensure weekly reports which indicate the delivery of the Quality Assurance department’s goals and objectives within time frames are met. • Effectively manage own workload and prioritise own tasks as well as those of the Quality assurance department and ensure audit schedules in respect of all compliance information are achieved • Supervision of Quality Assurance Officer on a day to day basis: To include allocation of tasks, weekly monitoring of progress and reviewing of objectives set in written form. • To analyse company compliance performance, assess and determine where improvement can be achieved and document a process to bring about improvements within set time scales. • To undertake a systematic review and improvement of all documentation used for management information including audit and quality assurance systems and advise the Board accordingly. • To co ordinate and prepare the production of a monthly ‘News Letter’ from Directors to staff, ensuring that all data contained within is accurate and the contents do not expose the company to legal risk. • Ad hoc duties as required by the Chief Executive within the Quality Assurance Department
Please apply if you have in depth knowledge of CQC Regulations, prefereably with a ex-nursing background.
